Privacy Policy

Information We Collect

Personal Information

When you request a quote, contact us, or use our services, we may collect:

• Name
• Email address
• Phone number
• Property address
• Project details and preferences
• Payment information (processed securely through third-party providers)

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent
• Referring website
• Geographic location (city/region level)

How We Use Your Information

We use the information we collect to:

• Provide quotes and estimates for fence projects
• Communicate about your project or inquiry
• Schedule and complete fence installations
• Process payments
• Send appointment reminders and project updates
• Respond to customer service requests
• Improve our website and services
• Send marketing communications (with your consent)
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who help us operate our business (payment processors, email services, scheduling software)
• Business Partners: Material suppliers or subcontractors involved in your project (only project-relevant information)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure storage of customer records
• Limited access to personal information
• Regular security assessments

No method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Project records are typically retained for 7 years for warranty and legal purposes.

Third-Party Links

Our website may contain links to third-party websites (social media, review sites, partner websites). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.