Limited One-Year Workmanship Warranty
Warranty valid only for original installation address.
Warranty is non-transferable.
Commercial and residential coverage may vary.
Repairs will be made with matching materials when available.
Color variations in replacement materials may occur:
Effective from the date of installation completion, we warrant that our fence installation workmanship will be free from defects under normal use for a period of one (1) year.
What This Workmanship Warranty Covers
Material Manufacturer’s Pass-Through Warranty
Your fence materials are covered by their respective manufacturers’ warranties, which we pass through to you.
Wood Materials
Treatment warranty as provided by lumber manufacturer.
Natural variations in wood grain and color are not covered.
Warping or twisting within manufacturer’s specified tolerances not covered
Metal/Chain Link Materials
Manufacturer’s finish warranty.
Rust and corrosion coverage as specified by manufacturer:
Hardware and fastener warranty.
What This Workmanship Warranty Does Not Cover
01/
Damage caused by severe weather events, natural disasters, or acts of God
04/
Normal wear and tear
02/
Damage from lawn equipment,landscaping services, SPRINKLER or vehicles
05/
Alterations or modifications by others
03/
Ground settling or erosion beyond normal conditions
06/
Improper use or abuse of the fence
General Terms and Conditions
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- Warranty valid only for original installation address
- Warranty is non-transferable unless required by Texas law
- Commercial and residential coverage may vary
- Repairs will be made with matching materials when available
- Color variations in replacement materials may occur
Warranty Claim Process.
- Initial Assessment (Within 48 Hours)
- Site inspection scheduled
- Photo documentation reviewed
- Determination of warranty coverage
- Resolution (5-10 Business Days)
- Written repair plan provided
- Scheduling of warranty work
- Completion of repairs in a good and workmanlike manner
- Final inspection and sign-off
Deceptive Trade Practices Notice
NOTICE: THE TEXAS DECEPTIVE TRADE PRACTICES ACT GIVES CONSUMERS CERTAIN LEGAL RIGHTS. Under the Texas Deceptive Trade Practices Act (DTPA), you are entitled to:
- Installation services performed in a good and workmanlike manner
- Materials that match their description and implied warranties
- Honest and accurate representation of warranty coverage
- Fair and prompt handling of warranty claims
Professional Installation Standards
Our fence installation follows:
- Local building codes and regulations
- Industry best practices for post depth and spacing
- Proper concrete mixing and setting procedures
- Manufacturer specifications for material installation
- Texas windload requirements where applicable
- Property line and survey compliance
- Underground utility clearance requirements
Limitations and Disclaimers
THIS WARRANTY AND THE REMEDIES SET FORTH ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED.
AS PERMITTED BY TEXAS LAW, WE SPECIFICALLY DISCLAIM ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, EXCEPT FOR THE EXPRESS WARRANTIES STATED HEREIN.
SOME CLAIMS UNDER TEXAS LAW MAY NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. IF SO, THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
Questions and Support
For warranty questions or claims in Texas, contact our Fence Service Department using the information above. Representatives are available Monday through Friday, 7:00 AM to 6:00 PM Central Time.